ABOUT US | SHIPPING INFO
 
Trout-tail is now available in Orvis Stores Nation-wide!
 

Ordering Options

trout-tail.com offers 3 order options - Online, Fax and Mail: 

Online: Simply click the "Add to Cart" button at the desired item(s), and follow the instructions.  American Express, Discover, MasterCard and Visa are accepted online via our secure server.

Fax:
Fill out & fax the order form above and include your MasterCard or Visa (only accepting Matercard and Visa by fax and mail) number. All customers can fax to 772-382-8565. 

Mail:
Fill out & mail our order form. Personal checks, Money Orders and MasterCard or Visa are accepted. Include your e-mail address and we'll send you an order confirmation and shipment confirmation. Mail to:
TroutTail LLC
1001 Bishop Road
Grosse Pointe Park, MI 48230-1420
USA

Click to open the mail and fax order form


Launch Trout-tail's handy calculator



Shipping

See shipping chart below for shipping charges. Expected delivery is 4-7 business days after payment clears. We use USPS, UPS and FEDEX. We will do our best to get your order to you as soon as possible!

International orders: We will ship internationally. Please email me with country and quantity information and we will quote the international shipping fees. Duty / customs fees are the responsibility of the buyer.

If for any reason you are not satisfied with your purchase, please email us
with your concern so that we can work with you to resolve the issue.

Shipping Charges - Canada add $3 to US rates
Order Total

US

1 - 2 books
$1.00
3 - 5 books
$3.00
6 + books
$5.00

*THESE RATES DO NOT APPLY TO BULK ORDERS
e-mail us for a quote

Books will be sent US, UPS or FEDEX. They should arrive 4-7 business days after payment clears.



Security

All order and credit card information is accepted in a secure environment.  trout-tail.com uses Secure Sockets Layer (SSL) encryption, widely accepted as the most secure technology available. We gladly accept mail and fax orders if you are uncomfortable ordering online. We can be reached at info@trout-tail.com or fax us at 772-382-8565.



Guarantee

If for any reason you are not satisfied with your purchase, please email us
with your concern so that we can work with you to resolve the issue.






Privacy

Privacy is taken very seriously at trout-tail.com. Our privacy policy is simple. We will not provide, rent, or make available in any way, our customer information to any parties outside of trout-tail.com. Period. All customer information is stored offline in an encrypted format in a secure data environment. No personally identifiable information is collected on visitors to our site.

Customer order information, i.e. Bill To and Ship To addresses, credit card information and phone numbers, are used to process the order only. No unsolicited mailings or phone calls are made. If you are uncomfortable providing your phone number, please enter 555-555-5555 in the phone number field.

Customer e-mail addresses are used to send shipment updates and are added to our monthly trout-tail.com Sale Newsletter list. Unsubscribe instructions are listed prominently in every mailing. Please contact info@trout-tail.com to be removed from this list.



Product Suggestions

We are always looking for new & interesting products. Contact Kim Lucas, with suggestions.










EMAIL: mailto:info@trout-tail.com| FAX: 772-382-8565



trout-tail.com: A great introduction to fly-fishing for children